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Alicia Fiorletta

Retail TouchPoints
Senior Editor
Alicia Fiorletta is Senior Editor at Retail TouchPoints, a digital media publication and e-newsletter focused on the customer-facing touch points of retail strategy. Reporting on the latest trends in omnichannel retailing, Alicia’s beats include mobile, social media, gamification and experiential marketing. She works closely with industry analysts and experts to report on cutting-edge trends that affect the lives of retail executives. Catch her articles on the Retail TouchPoints web site and see her interview industry thought leaders on TouchPoints TV.